The 2019 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2019 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2019 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

More info

Subaru Loves the Earth

More info

Subaru Loves Learning

More info

Subaru Loves to Help

More info

Subaru Loves to Care

More info

Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Prestige Subaru dedicated locally to the Love Promise?

Over the years, Prestige Subaru has maintained an active role in the vibrant community of Asheville, supporting the many organizations that help make our town so great. Prestige has been family owned and operated in Asheville since 1967, and could not imagine a better place to do business and ultimately call home. Asheville boasts a compassionate community network aimed at achieving the best for its residents, always ready with a helping hand. Groups such as the Asheville Humane Society, Riverlink, the Eblen Foundation, and the WNC AIDS Project are just a few of the conscientious organizations at work in western North Carolina that Prestige Subaru is proud to support in making Asheville one of the most pleasant places to live in the country. As we continue on toward new horizons, our commitment to the Asheville community remains resolute -- this is our Love Promise.

Asheville Humane Society, ASPCA
Riverlink
Bob Moog Foundation
The Eblen Foundation, Meals on Wheels
WNC AIDS Project (WNCAP), Relay For Life

 Subaru Love Promise Heart

Love Promise Stories from Prestige Subaru

Subaru and Prestige Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Prestige Does It Again!  –  Cathy B

On Thursday, July 11th, for the fourth year in a row, the North Carolina chapter of The Leukemia & Lymphoma Society, represented by volunteer Julie Klever, and Prestige Subaru in Asheville, NC had the pleasure of delivering 80 blankets and 10 arts & craft kits to Mission SECU Cancer Center as part of the Subaru Loves To Care program. These comforting gifts were accompanied by personalized messages of hope written by the customers and staff of Prestige. This incredible act of generosity was warmly received by the hospital staff who were thrilled to distribute these comforting gifts to their patients. LLS is proud to partner with Subaru to spread hope, love and warmth to those fighting cancer, across the country and right here in the Asheville, NC community. Many thanks to everyone at Prestige Subaru and Mission SECU Cancer Center, not only for a memorable day, but for supporting LLS’s mission to cure blood cancers and improve the quality of life of patients and their families.


Prestige Subaru Supports Pets in Need  –  Asheville H

Thank you to Prestige Subaru for supporting Asheville Humane Society for the 4th time during the 2018 Subaru Share the Love Event! Prestige and Subaru of America presented Asheville Humane Society with a check for $69,233 to help thousands of local animals find health, happiness and forever homes! Thanks to Subaru’s ongoing support, our lifesaving programs are making a major impact on the pets and people of our community. In 2018, we were able to reunite over 1,100 pets with their worried families, and find forever homes for over 3,800 animals. We also provided 9,850 services to 3,900 pets in the community to ensure they could stay in their homes where they are loved. In total, we saved or supported over 9,300 animals in 2018, and this remarkable number wouldn’t have been possible without Prestige Subaru’s generosity and compassion! Thank you, Prestige Subaru, for your commitment to making Asheville a better place for pets and people alike! (And thank you to their staff for adopting! See "going home" photo of Austin Pelle with his new forever friend, Nanook.)


Prestige Subaru Ends Homelessness for Two People  –  Eleanor A

Thank you Prestige Subaru for your contribution of $48,600 to Homeward Bound WNC from the 2019 Subaru Share the Love Event. Thanks to you, homelessness will end for two people who are chronically homeless. Your gift will provide a home along with support services for a year for two individuals. People who have become chronically homeless are the most vulnerable members of our community. They have the greatest need for permanent housing but the least opportunity to access it. The longer people are homeless, the more complex their needs become - they develop chronic medical conditions that don’t get treated, their mental health deteriorates, and they often experience severe trauma because they don’t have a safe place to live. Additionally, they are a great cost to the community because they frequently use expensive public emergency and crisis services. Homeward Bound’s mission is the end homelessness in Asheville and Buncombe County. To date, we have we have found homes for more than 2,040 people and we maintain an 89% housing retention rate – meaning nearly nine out of ten people we have placed into housing have never become homeless again. The money donated by Prestige Subaru will end homelessness for people like JJ. JJ lived independently the first fifty years of his life, but after the death of his wife he became severely depressed, failed to pay his rent, and was evicted. He got a job cleaning and detailing cars at a local car dealership and the owners allowed him to park his van on their lot. JJ lived in that van with his three cats for the next eleven years. When the dealership was about to be sold, a local Meals on Wheels worker, who had been delivering meals to JJ, contacted Homeward Bound. Robert and Pip from Homeward Bound's Outreach team came out to meet JJ. Being homeless for years had taken its toll, JJ needed a walker to get around, he felt pain in his shoulders, he had a cataract in one of his eyes and was blind in the other. His van was packed with cat food tins as well as all the mail, bills and correspondence he had received since the Clinton administration. Within a few months, JJ was moved into his own home. Since he's been housed, JJ is in much better health. He had two hip replacements, surgeries on his shoulders and is seeing a doctor for his cataract. "I want folks to take time to talk to people and get them to understand what it's like out there," JJ said. "I pray that homeless people get help like I did." Because of Subaru, homeless people will get help. On behalf of Homeward Bound and our clients’ like JJ – Thank you Subaru!


Back on the Road After Tragedy  –  Billy W

On Thursday morning, December 20th 2018, first responders arrived on the scene of a house fire, at the time already 75 percent involved, and proceeded to battle the blaze as best they could. The house belonged to 6-year veteran deputy Billy Watkins of the Buncombe County Sheriff's office. Billy and the rest of his family were not home at the time, rather visiting his wife, Leigh Ann, in the hospital having been admitted to the ICU earlier in the week for arising health complications. Such can be considered a blessing in disguise, as the fire erupted so fast that had anyone been home, it was unlikely anyone would have survived. However, the Watkins family lost everything in the blaze including their two dogs, family heirlooms, Christmas gifts, and a family vehicle. “Everything was a total loss, so from their basic necessities, to long-term needs. They’re going to have to be evaluated, immediately identified local resources such as Red Cross, Eblen Foundations can be resources to help us meet especially the long term needs," said Chief Deputy Don Eberhardt with the Buncombe County Sheriff’s Office. Eberhardt says watching the family's belongings, their heirlooms and the Christmas presents Watkins had bought for his 16-year-old daughter and 9-year-old son is hard to put into words. While watching this story on the local news during the holiday season and learning more about the situation as it unfolded, folks at Prestige Subaru felt compelled to help the Watkins family in the wake of this untimely tragedy. Responding to the calls for community support, Prestige found and donated a 2011 Subaru Forester to the Watkins family to replace their vehicle that was lost in the blaze, and provide them with safe, reliable transportation on the long road to recovery ahead.


Giving Back Feels Good  –  Cathy B

Sometimes we hear that kids these days are all about themselves. That myth was decimated June 28th when brothers, Austin and Anthony Pelle, Jr., of Prestige Subaru, joined The Leukemia & Lymphoma Society, North Carolina chapter staff in a visit to a local cancer center in their community. They were both involved in the June Subaru Loves To Care initiative, and took part in delivering blankets, kid's craft kits and handwritten messages of hope and inspiration from their customers to patients during their infusion therapy at Mission Health SECU Cancer Center. This was a “grown up" experience, and the Brothers Pelle brought smiles and hope to people when they needed it most. Their message to the patients they met was to stay strong, think positive thoughts and to know that even people they had never met cared about them and were sending good vibes their way. This is the stuff of “grown ups”, and these young men were a credit to Prestige as well as their age group. Thank you, Austin and Anthony, Jr. LLS NC was proud to work with you.


Prestige Subaru Love Promise (Learning) May 2017  –  Matt G

Haw Creek's Destination Imagination (DI) team consists of six 3rd-5th graders. The mission of DI is to teach students the creative process and empower them with the skills needed to succeed in an ever-changing world. This year the team's focus is a technical challenge that prompts students to complete tasks by using engineering research, strategic planning and related skills. The team won first place at the state tournament and has qualified to go to DI Global Finals in Knoxville, TN where they will join thousands of other children from around the United States and 15 other countries to share their challenge. Haw Creek Elementary's DI team greatly appreciates the support of Prestige Subaru as they look forward to taking on the world at Global Finals!


Thank you  –  Simon W

No story here, just want to say thank you so much for your support of Asheville Humane Society. I know every dollar you have helped them raise goes to help animals in our community. Thanks so much for your generosity and commitment to the animals of Asheville.


Subaru Loves the Earth - E-Waste Event  –  Danielle S

We would like to thank our customers for participating in our E Waste Recycling event during the month of April. With your help, we were able to prevent 4,180 lbs of carbon emissions from polluting the atmosphere. This is equivalent to saving 161 trees, 711 gallons of gasoline, 6,060 plastic bottles, and 27,871 aluminum cans. Thank you for helping strengthen the Subaru Love Promise!


Olivia's Bus  –  Jason W

It all started with a wish, a simple wish to ride a school bus. For 7 year old Olivia Landreth, those 7 years haven't been exactly easy. On her 7th birthday, she received her 2nd heart transplant, that's right, 2nd. After complications from her first transplant in 2009, Olivia spent much of her time in and out of Duke University Hospital, which kept her from riding the school bus like most kids. So when Make-A-Wish asked what her wish would be, she replied with the simple wish to ride a school bus. Tony Pelle of Prestige Subaru was watching when Olivia's story aired on the local news. Tony and a crew from Prestige set out to create for Olivia her very own school bus that she could ride at will. Having spent her actual 7th birthday in the hospital, Olivia's birthday party would occur in the following weeks once she had some time to recover from her procedure. Finally, the day for Olivia's birthday celebration had arrived. The Prestige crew set out in the bus toward the celebration to be meet little Olivia. When she came out of the building, upon seeing her bus with her name down the side for the first time, her spirited face beamed, and without missing a beat she exclaimed, "Let's Ride!" Olivia is currently doing great! Her mother says she gets in the bus almost every day, and "loves to show it off." She even has some of her therapies in it, and her teachers use it as her classroom.


April 1-30, 2015 E-Waste Recycling Event  –  Molly M

Throughout the month of April, we are hosting an E-Waste Recycling Event in our store to collect unwanted electronics. We've arranged to work with a company who will responsibly collect, re-purpose, and recycle your electronic waste. Help us protect our environment. Just show up with your E-Waste and we'll do the rest! The first 50 customers who contribute will receive a complementary environmental badge of ownership. We will accept: LCD Monitors, Cell Phones, Laptops, Tablets, CRTs up to 40", Video Games/Consoles, Fax Machines, DVD/VCR Players, Printers, Computer Peripherals, Switches/Routers, Cords and Wires.


Taste of Compassion Doubles-Down on Charity  –  Matt G

Taste of Compassion proved to be another great success in support of the Asheville Humane Society, and the amazing work they do here in Western North Carolina! It was a phenomenal event once again filled with good people, good music, and goodwill united under one roof in support of a truly great organization. We really believe in the passionate work of AHS and are excited to see the continued support and growing success of Taste of Compassion! The Live Auction of our 2015 Lapis Blue Outback closed at $29,000, with all proceeds going to the Asheville Humane Society. (*Love Bonus*) In the wake of winning his new Subaru and after some reflection, our Charitable Winner decided to double down on goodwill. A name had popped into his mind earlier that night - that name was Quita - and while the Asheville Humane Society received the proceeds from the auctioned Subaru, Quita Mazzina of Humane Alliance Spay/Neuter Clinic here in Asheville is now a proud new Subaru owner, joining the family in a 2015 Outback! Our Charitable Winner had heard of their need for a new capable vehicle, and in an amazing philanthropic win-win, filled that need at Taste of Compassion. Under Quita's stewardship, Humane Alliance has become a national leader in spay/neuter programs and initiatives. We wish you many happy miles in your new Subaru as you continue to make a positive difference in our community! We'd like to extend our thanks and gratitude to the anonymous philanthropist.


)
; ;