Subaru

Prestige Subaru

585 Tunnel Rd ,
Directions Asheville, NC 28805

  • Sales: (877) 300-1447
  • Service: (888) 485-0247
  • Parts: (888) 520-4625

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Left Foot Braking and Subaru's Brake Override System

Left Foot Braking and Subaru's Brake Override System



All newer Subaru vehicles are equipped with Brake Override System or B.O.S. This is a safety system is designed to prevent unintended acceleration and loss of control of the vehicle. Subaru implemented this system so that in the event that something occurs which jams the accelerator pedal (incorrect floormat, trash on the floor, etc.) that simply applying the brake pedal will stop the acceleration of the vehicle and allow the driver to maintain control. This has been an important safety innovation, which has now been adopted by most other automakers.


Your Subaru constantly monitors a myriad of sensors and switches and knows when you press any pedal; brake, accelerator, or clutch. If the vehicle sees that you have pressed the brake and the accelerator at the same time the B.O.S. system activates and engine power is greatly reduced to idle speed as a safety precaution.


Some customers that drive using their left foot to depress the brake pedal will notice an uncomfortable sensation when approaching near-stop intersections or turns. They will perceive that the vehicle is about to stall, when in fact, it is simply the B.O.S. doing its job.


Since driving is such an integral part of our lives many drivers don't even realize that they in fact use their left foot for braking actions.



Some common instances where the Brake Override System may engage and reduce engine RPM's to idle:


- Driver is approaching a tight turn, such as a side street or driveway. The customer brakes to reduce speed for the turn (using their left foot) and then attempts to accelerate as they enter the turn before their left foot has been removed from the brake pedal. The vehicle detects inputs from the throttle and the brake, and brings the engine down to idle speed.


- Driver is approaching a traffic signal and slowing for a stop, but then the signal changes as they are still braking. The driver applies throttle to drive through the intersection prior to removing their left foot from the brake pedal completely. Once again, B.O.S. engages and brings engine down to idle speed.


- Driver is stopped on a steep hill, using their left foot to hold the brake pedal. They use their right foot on the accelerator to attempt to move the vehicle up the hill, but when the Brake Override System detects brake and throttle input at the same time engine speed is reduced and if the driver has reduced braking force, but not totally removed their left foot from the brake, the vehicle could even move slightly down the incline.



If a driver experiences what they perceive as a near-stall condition in a situation similar to the ones listed above, they should pay very close attention to their driving habits, as the majority of these situations are traced to B.O.S. application rather than a vehicle malfunction.

Maintaining the Performance of your Subaru

Here at Prestige Subaru we have made a considerable investment to ensure that your vehicle is properly serviced and you are completely satisfied with your Subaru ownership experience.

  • Our service facility utilizes the latest equipment and Subaru special tools/diagnostic equipment.
  • Our technicians are Subaru trained and certified on the latest Subaru technology advancements.
  • We use only Genuine Subaru Parts which are exactly engineered and designed to fit your vehicle.

Performing routine vehicle maintenance will prolong the life of your Subaru, optimize fuel economy and result in a higher re-sale value. In order for us to help you maintain your Subaru in a manner that keeps it trouble-free and a pleasure to drive for many years to come, you should be aware of the maintenance intervals and requirements. Listed below is the Prestige Subaru recommended maintenance schedule.


 

Preventable Maintenance Pays Off


 
 
Importance of a Tune Up


 
 
 
 

Bulletin Customer Information

Droid Phone bluetooth texting no longer working?
 
Recently I decided to upgrade my 4 year old Motorola Razr Maxx.  I chose the new Motorola Droid Turbo.  Once I received the phone, I performed all the normal routines (backing up contacts and pictures, activating the new phone, etc.)  However, once I connected my new Droid to my 2015 Outback via Bluetooth I noticed an immediate problem.  The hands-free phone calls worked as normal, but the hands-free texting stopped working.  After several hours of exploring settings within the phone and within the car's audio unit I was at a loss for explanations. 
 
I called my carrier, who as I expected told me that they could not help, and that I should contact Motorola.  Expecting a quick resolution I used my lunch hour to call their customer service number.  After a brief explanation of the problem they were quick to direct me to call my car's manufacturer.  Once I explained my "antique" phone worked flawlessly with this car and that I indeed worked for a Subaru dealer they decided to blame my carrier and instructed me to contact the carrier for a new replacement phone.

I made another call to my carrier and managed to get a very bright lady on the phone.  While speaking with me she was doing research and she uncovered multiple reports of the same problem with many different cars.  Once she and I investigated deeper she uncovered something that Motorola decided to keep from me. 

Apparently on the Droid operating system later than version 4.3 KitKat, the phones will no longer communicate with manufacturer audio units for alerts or text messaging.  Sadly there is nothing that can be done to correct this problem by either a carrier or auto dealership  (until Motorola hopefully acknowledges this shortcoming in this software revision and fixes it.)
 
Jerry Hagan
Service Manager

Intervals & Recommended Services

2015+
  • Minor Service - Oil Change & Tire rotation (every 6000 miles)
  • Intermediate Service - (every 12000 miles)
  • Major Service 1 - 30,000 & 90,000 miles
  • Major Service 2 - 60,000 miles
 
2011-2014
  • Minor Service - Oil Change & Tire rotation (every 7500 miles)*
  • Intermediate Service - (every 15000 miles)
  • Major Service 1 - 30,000 & 90,000 miles
  • Major Service 2 - 60,000 miles
*Transitional years, some models use synthetic oil, some models use conventional.  Your owner's manual will detail which fluid your particular vehicle requires.  This interval is for vehicles using synthetic oil .
 
2004-2010
  • Oil Change (every 3750 miles)**
  • Minor Service - (every 7500 miles)
  • Intermediate Service - (every 15,000 miles)
  • Major Service 1 - 30,000 & 90,000 miles
  • Major Service 2 - 60,000 miles
     
**Transitional years, some models use synthetic oil, some models use conventional.  Your owner's manual will detail which fluid your particular vehicle requires.  This interval is for vehicles using conventional oil.
 
 
Find the service you need and contact us:
  • You can call 1-877-300-1447 or click the Schedule Appointment button on our website - www.prestigesubaru.com
  • We will confirm your appointment & service requested 


This schedule is based on the recommendations found in the Subaru Warranty and Maintenance Handbook. Additional services may be recommended based on local climate, road conditions, vehicle usage (repeated short distance driving, towing, etc.) and our years of experience with local driving conditions.

Not all services are applicable to every model/model year and in some cases prices may vary by model or equipment. Prices are subject to change without notice. Your service adviser will explain and confirm pricing details at the time your Repair Order is written.

** Note: Some 2011 model year and newer vehicles require the use of synthetic motor oil due to the advancement in engine designs for improved fuel economy and endurance. We recommend Genuine Subaru Synthetic Motor Oil, which was developed specifically for the new engine design.


Find the service you need and contact us.

  • You can call (877) 300-1447 or click the Schedule Appointment button.
  • We will confirm your appointment and service requested.




Minor Service I* (every 3.75 months)


This Service ensures your Subaru operates optimally. We will perform the following services:

  • Replace Engine Oil per specifications for your model
  • Replace filter with Genuine Subaru Oil Filter
  • Check and Top Off all fluids
  • Inspect and set Tire Pressures
  • Complete Multi-point inspection

*2011 Forester non-turbo model requires an initial 3,000 miles oil change using synthetic motor oil and every 7,500 miles thereafter



Minor Service II (every 7.5 months)


We will perform the following services:

  • Replace Engine Oil per specifications for your model
  • Replace filter with Genuine Subaru Oil Filter
  • Check and Top Off all fluids
  • Rotate Tires and set Tire Pressures
  • Inspect Wiper Blade condition
  • Complete Multi-point inspection



Intermediate Service (Every 15 months)


We will perform the following services:

  • Replace engine oil per specifications for your model
  • Replace filter with Genuine Subaru oil filter
  • Check and top off all fluids
  • Rotate tires and set tire pressures
  • Replace cabin air filter
  • Inspect Brake Pads and Discs
  • Check Axle Boots and Shafts (front & rear)
  • Inspect Brake Lines and Replace Brake Fluid
    Check operation of clutch system (if applicable)
  • Inspect Steering and Suspension systems
  • Inspect Wiper Blade condition
  • Complete multi-point inspections



Major Service I (every 30 and 90 months)


We will perform the following services:

  • Replace engine oil per specifications for your model
  • Replace filter with Genuine Subaru oil filter
  • Check and top off all fluids
  • Rotate & Balance tires and set tire pressures
    Perform Battery Service & Test
  • Replace cabin air filter
  • Replace Spark Plugs (if applicable)
  • Replace Engine Air Filter
    Perform Engine Maintenance Service
  • Inspect Brake Pads and entire Braking system
    Inspect A/C System and Test performance
  • Replace Brake Fluid
  • Check Axle Boots and Shafts (front & rear)
  • Check operation of clutch system (if applicable)
  • Inspect Steering and Suspension systems
  • Inspect Cooling system/Replace Engine Coolant as needed
  • Inspect Camshaft Drive Belt (if applicable)
  • Inspect Wiper Blade condition
  • Inspect Fuel lines and system operation
  • Inspect and Top Off Differential (front & rear)
  • Perform Transmission System Service
  • Complete multi-point inspections


Major Service II (every 60 months or 120 months)



We will perform the following services:

  • Replace engine oil per specifications for your model
  • Replace filter with Genuine Subaru oil filter
  • Check and top off all fluids
  • Rotate & Balance tires and set tire pressures
    Perform Battery Service & Test
  • Replace cabin air filter
  • Replace Spark Plugs
  • Replace Engine Air Filter
    Perform Engine Maintenance Service
  • Inspect Brake Pads and entire Braking system
    Inspect A/C System and Test performance
  • Replace Brake Fluid
  • Check Axle Boots and Shafts (front & rear)
  • Check operation of clutch system (if applicable)
  • Inspect Steering and Suspension systems
  • Inspect Cooling system/Replace Engine Coolant as needed
  • Inspect Camshaft Drive Belt (if applicable)
  • Inspect Wiper Blade condition
  • Inspect Fuel lines and system operation
  • Replace Differential Fluid (front & rear)
  • Perform Transmission System Service
  • Complete multi-point inspections


Special 105,000 Mile Service



We will perform the following services:

  • Replace engine oil per specifications for your model
  • Replace filter with Genuine Subaru oil filter
  • Check and top off all fluids
  • Rotate tires and set tire pressures
  • Replace cabin air filter
  • Inspect Brake Pads and Discs
  • Check Axle Boots and Shafts (front & rear)
  • Inspect Brake Lines and Replace Brake Fluid
    Check operation of clutch system (if applicable)
  • Inspect Steering and Suspension systems
  • Inspect Wiper Blade condition
  • Replace Drive Belts
  • Replace Camshaft Drive Belt (if applicable)
    Replace Cam & Crank Seals
  • Complete multi-point inspections
Schedule Service Now!

Prestige Subaru

585 Tunnel Rd
Directions Asheville, NC 28805

  • Sales: (877) 300-1447
  • Service: (888) 485-0247
  • Parts: (888) 520-4625

Hours

  • Monday 08:30am - 07:00pm
  • Tuesday 08:30am - 07:00pm
  • Wednesday 08:30am - 07:00pm
  • Thursday 08:30am - 07:00pm
  • Friday 08:30am - 07:00pm
  • Saturday 08:30am - 06:00pm
  • Sunday Closed